Farfetch is an online luxury fashion retail platform that connects curators, designers, and consumers all over the world. Partnering with 1,400 luxury brands in 190 countries, they aim to make luxury fashion accessible to everyone, everywhere. With Unbabel, Farfetch is able to communicate with customers in their native language, increasing productivity and decreasing hiring costs in customer support. This optimizes their global business operations by maintaining a coherent workforce and helps keep up with customers’ high standards.
